WELCOME TO BASF

At BASF Digital Hub Hyderabad we develop innovative digital solutions for BASF, create current exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF´s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people working and learning together. Become part of our team and develop the future with us - in a global team that embraces diversity and equal opportunities.

Key Responsibilities

Functional

• Provide L2/L3 support for SAP TM solutions: Freight agreement management, transportation planning, transportation execution, freight settlement and charge calculation
• Configure and maintain transportation management master data (locations, means of transport, schedules, lanes, equipment types, etc.)
• Manage integration touchpoints with SD, MM, EWM/WM, and Logistics Execution
• Perform root cause analysis for recurring functional issues and propose permanent fixes

Technical

• Debug and troubleshoot ABAP code, BAdIs, user exits,



and enhancement points specific to TM
• Build/support interfaces (IDoc, SAP PI/PO, SAP Integration Suite/CPI, EDI) between TM, carriers, and third-party logistics systems
• Support Fiori apps and OData services used in TM solutions
• Monitor and troubleshoot background jobs and resolve interface failures
• Support outputs, print forms (Adobe Forms/SmartForms) for freight documents, BOLs, and carrier communication
• Assist with authorization (PFCG roles) issues related to TM transactions

AMS / Service Delivery

• Manage tickets (incidents, service requests, minor enhancements/CRs) within agreed SLAs using ITSM tools (ServiceNow)
• Follow ITIL-aligned incident, problem, and change management processes
• Perform impact analysis and regression testing for patches, support packs, and change requests
• Maintain knowledge base articles, SOPs, and support documentation
• Participate in on-call rotatio

📌 SAP TM Techno Functional Consultant (Hyderabad)
🏢 Basf
📍 Hyderabad