Job Purpose:
The Quality Digital Product Owner will maintain, sustain and improve Enterprise Quality Performance Management KPIs, business intelligence tools and data access for both GMP and non-GMP solutions. Enterprise Digital Solutions to enable performance monitoring, data access and activity automation. This role will drive continuous improvement and adoption of performance management tools and a data access solutions while driving standardization. This includes either direct or indirect change control and communication for roll out and change management. Finally, the need to maintain a backlog list of future functionality and roadmap will be owned and driven by this role.
Manage a small portfolio of up to 2 projects/products with an investment in the range of £0,000 to £500,000 and support the entire team in managing smaller projects to ensure projects are delivered in appropriate quality, timeframes, deliverables and authorized budgets.
The task further extends to challenging and eliminating traditional operating models, such as direct information gathering and selective context,
to replace standard meeting decks for governance and focus only on those areas where escalation, decision-making, and action are needed.
Key Responsibilities:
Product Management
• Lead business requirement gathering across Quality processes and facilitate workshops with GBPOs and SMEs. Define the priorities and coordinate with the tech team.
• Define testing strategy and test coverage to ensure that the systems meet the business requirement /Coordinate business validation activities. Manage testing documentation and defect log
• Maintain a product backlog and product roadmap for Quality Performance management and data access.
• Measure usage and maintain connections with Global Business Process owners and the
Business Excellence organization as key stakeholders defining the requirements and maintaining the data flow from source systems.
• Ensure that all products within the scop
📌 Senior Manager (Bengaluru)
🏢 GSK
📍 Bengaluru