Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India and build out our Product & Engineering teams in Pune, we are seeking a Senior Platform Operations Engineer. In this role, you will own the technical direction of our platform, driving end-to-end operational initiatives, leveraging cutting-edge technologies, and helping establish our foundational engineering presence in the region.
About the Team
Our Product and Engineering team builds award-winning solutions on the Insight platform to help over 10,000 global organizations assess risk, detect threats, and automate security programs. Working with best-in-class technology, leading-edge research, and broad strategic expertise, our global teams continuously innovate to deliver a cohesive, highly reliable security platform.
About the Role
As a Senior Platform Operations Engineer, your primary responsibility will be to set the technical direction for how we operate, secure, and scale our platform, with a focus on our FedRAMP authorized environment. Specifically, your focus will be to:
- Define the architecture, standards, and tooling strategy for our platform infrastructure, deployment pipelines, and operational automation.
- Lead platform operations for our FedRAMP environment in-house, taking ownership of existing systems and determining what to retain, rebuild, or retire.
- Drive continuous improvements to service reliability, availability, and MTTR across services through incident response leadership and post-incident reviews.
- Design and build internal automation that improves the efficiency, reliability, and security of microservice operations and deployments.
- Partner across product engineering, security, and compliance teams to ensure platform scaling meets strict regulatory and availability requirements.
- Mentor engineers across the team to raise the technical bar through structured design reviews, code reviews, and knowledge sharing.
The skills and qualities you'll bring include
- Proven track record with 6+ years of experience in platform, infrastructure, or site reliability engineering, including hands-on experience operating cloud production infrastructure at scale across AWS, GCP, or Azure.
- Strong proficiency in Linux system administration, performance tuning, and troubleshooting alongside advanced container orchestration using Kubernetes and Docker.
- Demonstrated experience designing and maintaining infrastructure-as-code using Terraform, including module design and state management at scale.
- Hands-on experience with observability and monitoring tooling such as Grafana or Prometheus, including defining SLOs and alerting strategies.
- Familiarity with agentic development practices using modern tools, Git Ops practices, Ansible, and automated CI/CD pipeline management.
- Direct experience working within or alongside FedRAMP authorized cloud environments and familiarity with continuous monitoring compliance obligations.
- Capability for Strategic Doing by taking complex, ambiguous platform challenges and returning a explicit execution plan, sequencing, and evaluated trade-offs with minimal direction.
- Personal Accountability for establishing clear operational ownership, driving system reliability, and taking responsibility for platform availability outcomes.
- Ability for Navigating Change & Ambiguity while leading infrastructure migrations, platform transitions, or vendor-to-in-house system handovers.
- Commitment to Cross-Functional Collaboration by building global networks across engineering, security, and product teams to deliver sustainable platform improvements.
- Strong communication skills to convey technical objectives and rationale clearly across teams while placing customer needs at the forefront of decision-making.
- Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
#LI-SM5
📌 Senior Software Engineer - DevOps (India)
🏢 Rapid7
📍 India