Job Description – Telecaller (Sales) – Ayurveda MedicinesPosition: Telecaller – Sales

Department: Sales / Telecalling

Employment Type: Full-Time

Location: [Location]

Experience: 0–2 years (Freshers can apply)

Job SummaryWe are looking for an enthusiastic and customer-focused Telecaller – Sales to promote and sell Ayurveda medicines and wellness products over the phone. The candidate will communicate with customers, understand their requirements, explain products appropriately, generate sales, and maintain good customer relationships.

- Key ResponsibilitiesMake outbound calls to prospective and existing customers.
- Explain Ayurveda medicines, wellness products, usage instructions, pricing, and offers clearly.
- Understand customer requirements and recommend suitable products within company guidelines.
- Generate sales and achieve daily, weekly, and monthly targets.
- Follow up with interested customers and pending orders.
- Maintain accurate customer information and call records.
- Handle customer questions professionally and escalate medical or complex queries to the appropriate qualified person.
- Coordinate with the order, dispatch, and customer-support teams.
- Build long-term relationships with customers and encourage repeat purchases.
- Follow company policies and ethical sales practices.
- Provide regular reports on calls, leads,



conversions, and sales.
- Required SkillsExcellent communication and convincing skills.
- Good Hindi communication; basic English is an advantage.
- Positive attitude and confidence while speaking with customers.
- Sales-oriented and target-driven approach.
- Basic computer knowledge.
- Good listening and follow-up skills.
- Ability to explain products in simple and easy-to-understand language.
- Qualifications12th pass or Graduate in any discipline.
- Experience in telecalling, healthcare, Ayurveda, FMCG, or sales will be an advantage.
- Freshers with good communication and sales skills are welcome.

ImportantThe candidate should not make medical claims, diagnose customers, or promise guaranteed treatment results. Product information and health-related guidance should be provided only according to approved company information and applicable skilled guidance.

- Salary & BenefitsSalary: ₹15,000 – ₹20,000 per month
- Incentives: Performance-based sales incentives
- Training on products and sales process
- Career growth opportunities
- Other benefits as per company policy

Ideal Candidate: A confident, energetic, customer-friendly person who enjoys talking to people and has a strong interest in sales and Ayurveda wellness.

📌 Sales & Marketing Executive (Ghaziabad)
🏢 Shivniti Ayurveda
📍 Ghaziabad