Front Office Executive – Dental Clinic

Position: Front Office Executive ( Electronic City ; Hoodi ; Channasandra ; Kannamangala ; HSR )

Department: Front Office / Administration

Experience: Prior hospital experience is mandatory.

- Roles and ResponsibilitiesGreet patients and visitors professionally and ensure a welcoming clinic experience.
- Manage patient appointments, registrations, check-ins, and follow-up scheduling.
- Handle incoming and outgoing calls, WhatsApp enquiries, and patient queries.
- Maintain patient records, treatment files, and appointment schedules accurately.
- Handle billing, cash collection, digital payments, receipts, and daily billing records.
- Have a positive understanding of hospital billing procedures, payment processes, and basic financial documentation.
- Coordinate with dentists, clinical staff, and other departments to ensure smooth patient flow.
- Explain basic clinic procedures, appointment timings, and payment-related information to patients.
- Maintain daily cash reports, billing summaries, and front office documentation.
- Follow up with patients regarding appointments, pending payments, and treatment visits.
- Handle patient concerns politely and escalate clinical queries to the concerned dentist.




- Maintain patient confidentiality and follow clinic policies and hygiene standards.
- Support day-to-day administrative activities and ensure smooth front office operations.
- Required Qualifications and SkillsPrior experience working in a hospital is mandatory.
- Good knowledge of hospital billing procedures and patient payment handling.
- Excellent communication, interpersonal, and patient-handling skills.
- Basic computer knowledge and proficiency in billing software, MS Office, or similar systems.
- Strong organizational skills, attention to detail, and the ability to multitask.
- Professional attitude and a patient-friendly approach.
- Preferred SkillsPrevious experience in a dental clinic is an added advantage.
- Basic knowledge of dental treatments, procedures, and terminology is desirable.
- Familiarity with dental practice management or clinic billing software is a plus.

Ideal Candidate: A responsible and well-organized front office professional with hospital experience and billing knowledge who can manage patient coordination, administrative tasks, and daily clinic operations efficiently.

📌 Front Office Executive (Bengaluru)
🏢 National Dental Care
📍 Bengaluru