Key Responsibilities

- Customer Communication: Handling inbound/outbound calls to explain products, services, or provide support.
- Lead Generation & Follow-up: Reaching out to potential customers to generate leads and following up with existing ones to maintain relationships.
- Data Management: Updating and maintaining accurate customer information in the CRM system.
- Documentation & Reporting: Supporting back-office tasks, including preparing reports, managing emails, and processing orders.
- Scheduling: Setting up appointments, meetings, or client visits for sales teams.

Requirements

- Education: High school diploma, 12th pass, or Graduate, depending on the role.
- Skills: Strong communication skills (local languages + basic English), good telephone etiquette, and proficient in basic MS Office/Excel.
- Traits: Ability to work under pressure, strong organizational skills, and a customer-focused attitude.

Typical Work Setting

- Role Type: Usually Full-time, office-based.
- Salary Range: Frequently ranges between ₹14,000–₹18,000 per month (varies by location/experience).

📌 Back Office Staff (Coimbatore)
🏢 SRI SAKTHISARADHA ENTERPRISES
📍 Coimbatore