12 Oct
|
Teamwork Services
|
Mumbai
12 Oct
Teamwork Services
Mumbai
- Coordinate and schedule AC installation, servicing, and breakdown visits.
- Assign service calls to technicians based on location and availability.
- Communicate with customers regarding appointments and service updates.
- Follow up with technicians to ensure timely completion of jobs.
- Maintain daily service schedules, job sheets, and service reports.
- Handle customer complaints and coordinate for timely resolution.
- Track pending service calls and ensure customer issues are resolved.
- Coordinate with the AMC department for preventive maintenance and renewal services.
- Update service records in Excel or the company’s service management software.
- Collect customer feedback after service completion.
📌 Service Coordinator (Mumbai)
🏢 Teamwork Services
📍 Mumbai