Job Purpose Build and grow the education-finance partner ecosystem across universities, overseas education consultants, domestic institutions, DSAs, and referral partners.

Duties and Responsibilities

- Identify, evaluate and onboard suitable education ecosystem partners.
- Create partner business plans covering sourcing, economics, campaigns, and governance.
- Manage key accounts through reviews, issue resolution, and opportunity tracking.
- Negotiate commercials within approved authority and coordinate approvals.
- Drive partner activation and training with sales and marketing teams.
- Track partner funnel, payouts, reconciliation, and customer experience.
- Ensure partner conduct and data use comply with approved standards.
- Set functional direction and operating rhythm.
- Own governance, resource priorities, and capability building.
- Sponsor policy, process, and technology interventions.

Key Decisions / Dimensions

- Make day-to-day decisions within approved policy, process, budget, and delegated authority.
- Escalate policy deviations, material customer impact, fraud indicators, compliance concerns, and unresolved cross-functional dependencies.
- Numeric sanction, commercial, hiring, and budget authorities are to be defined in the approved delegation matrix.

Key Interactions Internal: Sales, Product, Credit/Underwriting, Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance,



Technology, HR, and COE, as relevant.

External: Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners, and other approved vendors, as relevant.

Major Challenges

- Balancing growth, customer experience, turnaround time, and portfolio quality.
- Managing incomplete or inconsistent customer, academic, financial, and collateral information.
- Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle.
- Maintaining control discipline during policy, market, and process changes.

Required Qualifications and Experience Postgraduate or equivalent skilled qualification preferred, with substantial leadership experience in lending or the stated function.

Critical Skills and Knowledge

- Key-account management
- Commercial negotiation
- Education ecosystem knowledge
- Business planning
- Stakeholder management
- Excel / presentation / business MIS capability appropriate to the role
- High standards of integrity, customer confidentiality, and control discipline

Locations Job Level: GB07

Job Title: Zonal Manager - Education Loan, Business Development

Job Location Country: India

State: MAHARASHTRA

Region: West

City: Pune

Location Name: Pune Corporate Office - HO

Tier: Megapolis

📌 Zonal Manager - Education Loan (India)
🏢 Bajaj FinServ
📍 India