Zendesk Administrator (Hyderabad)

Zendesk Administrator (Hyderabad)

12 Oct
|
Tata Consultancy Services
|
Hyderabad

12 Oct

Tata Consultancy Services

Hyderabad

Greetings from TCS Recruitment Team!

Skill:- Zendesk Administrator

Years of experience: 7 to 12 Years

Location: Hyderabad

JD:-

Required Skills

- Solid experience in Zendesk Administration.
- Hands-on expertise in workflows, triggers, automations, SLAs, and ticket routing.
- Experience with Zendesk Explore reporting and analytics.
- Knowledge of Zendesk APIs and integrations.
- Understanding of customer service and ITSM processes.
- Experience with SSO, user provisioning, and access management.
- Basic knowledge of HTML, CSS, JavaScript, and REST APIs.

📌 Zendesk Administrator (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad

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