About the Role

We are looking for an experienced VMware L2 Support Engineer to manage, monitor, troubleshoot, and maintain VMware virtualized environments. The candidate will be responsible for day-to-day VMware environment management, incident resolution, performance optimization, resource allocation, troubleshooting, and coordination with vendors and internal teams.

The ideal candidate should have solid hands-on experience with VMware vSphere, ESXi, vCenter, virtual machines, storage, networking, HA, snapshots, resource pools, performance management, and incident troubleshooting.

Role & responsibilities

1. VMware Environment Management

- Manage and support enterprise VMware virtualized environments.
- Perform day-to-day administration of VMware ESXi hosts, vCenter Server, and virtual machines.
- Monitor the health, availability, and performance of the VMware infrastructure.
- Perform routine configuration and maintenance activities.
- Ensure VMware infrastructure follows operational and security standards.

1. VM Resource Management

- Perform CPU, memory, NIC, and other resource allocation based on application requirements.
- Modify VM configurations as per approved change requests.
- Manage resource utilization and identify potential capacity constraints.
- Perform resource pool creation, modification, and configuration.
- Monitor VM and host resource consumption and recommend optimization where required.

1. Snapshot Management

- Create, monitor, and manage VMware snapshots as per approved procedures.
- Identify and remove obsolete or unnecessary snapshots.
- Troubleshoot snapshot-related issues.
- Ensure snapshots do not adversely impact VM or datastore performance.

1. Disk & Storage Management





- Perform VM disk expansion based on application/storage requirements.
- Troubleshoot datastore and storage-related issues.
- Monitor datastore capacity and utilization.
- Support storage provisioning and VM storage configuration.
- Troubleshoot multipathing issues and validate storage connectivity.
- Coordinate with storage teams/vendors for complex storage incidents.

1. vCenter & ESXi Administration

- Monitor vCenter alarms and take appropriate corrective actions.
- Troubleshoot ESXi host and vCenter-related issues.
- Perform ESXi host maintenance activities.
- Support host evacuation, maintenance mode, and VM migration activities.
- Troubleshoot host connectivity, availability, and configuration issues.

1. Incident & Problem Management

- Provide L2 support for VMware-related incidents and service requests.
- Perform troubleshooting and identify the root cause of recurring issues.
- Handle major incidents and coordinate with relevant infrastructure teams.
- Perform RCA (Root Cause Analysis) for major and recurring incidents.
- Maintain proper incident and resolution documentation.
- Coordinate with OEM/VMware/storage/network vendors when required.

1. Hypervisor Rebuild & Major Incident Support

- Perform or support ESXi hypervisor rebuilds during major incidents.
- Validate host configuration after rebuild.
- Ensure connectivity with vCenter, storage, and network infrastructure.
- Restore required configurations and validate VM operations after recovery.
- Participate in recovery activities and post-incident validation.

1. Performance Monitoring & Optimization

- Monitor VMware infrastructure performance, including:

- CPU utilization

- Memory utilization

- Disk/storage performance

- Network performance

- Datastore utilization

📌 Windows Vmware Administrator (Pune)
🏢 Eagle Information systems
📍 Pune