Job Responsibilities

- Handle student queries and provide timely support.
- Manage the admission process, including application forms, document verification and submission.
- Coordinate with universities for eligibility checks, admission status and document-related issues.
- Handle student documentation and maintain accurate records.
- Coordinate education loan applications with students, banks and financial partners.
- Collect and verify loan documents and track application, approval and disbursement status.
- Follow up with students regarding pending documents, admissions and loan applications.
- Assist students with LMS login issues, password resets, profile corrections and other requests.
- Coordinate with Sales, Admissions, Finance and other internal teams to resolve student issues.




- Maintain daily trackers and prepare operational reports.
- Ensure all student applications and requests are processed accurately and within the required timelines.
- Maintain confidentiality of student information and follow company policies.

Required Skills

- Graduate in any discipline.
- Positive communication and coordination skills.
- Basic knowledge of MS Excel, Google Sheets and email.
- Strong follow-up and problem-solving abilities.
- Attention to detail and good documentation skills.
- Freshers can apply; experience in EdTech, admissions, student support or loan processing will be an advantage.

📌 Operation Executive (Pune)
🏢 Smart Educator
📍 Pune