Core Corporate Front Office Responsibilities

- Visitor Management: Greet guests warmly, verify their identity, issue visitor passes, and direct them to the right person or department.
- Communications: Answer, screen, and route incoming phone calls, take messages, and respond to general email inquiries.
- Scheduling: Manage calendars, book meeting rooms, and schedule appointments for management or clients.
- Mail and Deliveries: Receive, sort, log, and distribute incoming mail, packages, and official documents.
- Administrative Support: Perform data entry, maintain digital and physical filing systems, and prepare routine documents.
- Office Maintenance: Keep the reception area clean and organized, monitor office supply inventory, and reorder items as needed.
- Security Control: Monitor building entry points and enforce visitor safety and sign-in procedures. [1, 2, 3, 4, 5]

Industry-Specific Duties

- Hospitality (Hotels): Handle guest check-ins and check-outs, process payments, manage room reservations, and coordinate room status with housekeeping. [1, 2]
- Healthcare: Manage patient intake forms, schedule medical appointments, and handle patient inquiries while maintaining privacy compliance. [1]

📌 Receptionist / Front Office Executive (Siliguri)
🏢 M/S Excel Solutions
📍 Siliguri