Key Responsibilities

- Make outbound calls to prospective clients in the US and Canada to introduce the company’s services.
- Generate qualified leads and identify current business opportunities through cold calling, email outreach, and follow-ups.
- Understand client requirements and explain suitable digital marketing and web development solutions.
- Promote services such as SEO, Google Ads, Meta Ads, website development, and online marketing solutions.
- Schedule meetings and arrange appointments for senior sales executives or the digital marketing team.
- Follow up with prospective clients to maintain engagement and improve conversion rates.
- Maintain accurate records of calls, leads, client interactions, and follow-up activities in the CRM or company database.
- Work toward monthly lead generation, appointment-setting, and sales targets.
- Coordinate with the sales and digital marketing teams to ensure smooth client communication.
- Stay updated on basic digital marketing concepts, industry trends, and service offerings.

Required Skills & Qualifications

- Previous experience in a web solutions, IT services, digital marketing,



or international sales company.
- Good verbal communication skills and confidence in speaking with US and Canadian clients.
- Basic understanding of SEO, Google Ads, Meta Ads, website development, and digital marketing services.
- Experience in cold calling, lead generation, customer engagement, and follow-up management.
- Good interpersonal, negotiation, and objection-handling skills.
- Basic computer knowledge and familiarity with MS Office, Google Workspace, or CRM tools.
- Ability to work independently and achieve assigned targets.
- Willingness to work night shifts according to US and Canadian business hours.

Preferred Qualifications

- Previous experience selling digital marketing or web development services to international clients.
- Experience in B2B sales, appointment setting, or outbound business development.
- Familiarity with email outreach, LinkedIn prospecting, and CRM software.
- Understanding of sales pipelines and lead qualification.

📌 BPO Telecaller (Kolkata)
🏢 Fm Digipower Private
📍 Kolkata