12 Oct
|
Coral bling services
|
Gurugram
12 Oct
Coral bling services
Gurugram
Key Responsibilities
- Handle customer queries and complaints through inbound/outbound calls, chat, email, or other support channels.
- Assist customers with order-related issues, including delayed orders, cancellations, missing items, incorrect orders, and delivery concerns.
- Resolve customer complaints regarding refunds, payments, promotional offers, and order status.
- Coordinate with delivery partners, restaurant partners, and internal teams to ensure timely issue resolution.
- Provide accurate information about orders, policies, payment methods, refunds, and service-related queries.
- Maintain a qualified, customer-friendly approach while handling difficult or dissatisfied customers.
📌 Customer Support Executive (Gurugram)
🏢 Coral bling services
📍 Gurugram