Job Role
- Handle inbound and outbound international customer calls.
- Mostly handle outbound customer calls as per process requirements.
- Understand customer queries and provide appropriate resolutions.
- Maintain accurate call details in CRM/ticketing systems.
- Follow process guidelines, scripts and quality standards.
- Meet targets related to call quality, productivity and customer satisfaction.
Eligibility Spanish Voice - (B2 Level)
- Excellent English with a spoken & written Spanish.
- Fresher or experienced candidates can apply.
- International voice experience preferred.
Common Requirements
- 12th Pass / Any Graduate.
- Valuable communication and customer-handling skills.
- Basic computer knowledge.
- Willingness to work in night shifts.
Shift & Benefits
- Monday to Friday
- Saturday & Sunday Fixed Off
- Night shift as per US/EST process
- Company-provided transportation - Two Way
- Night shift allowance
- Full-time employment
CTC: As per experience and language proficiency. Interview Process: HR Screening Language Assessment Operations Round Offer & Joining
Interested candidates can direct Walk-in Interview