Job Summary

We are seeking a highly skilled and experienced Senior Directory Services Support Engineer to join our IT team The ideal candidate will have extensive experience in managing and supporting directory services with a strong focus on Azure Active Directory Azure AD and Windows Active Directory Windows AD This role involves ensuring the optimal performance availability and security of our directory services infrastructure

Key Responsibilities

Directory Services Management Manage and maintain Azure AD and Windows AD environments to ensure optimal performance and availability

User and Group Management Oversee user and group management including provisioning deprovisioning and access control

Authentication and Authorization Implement and manage authentication and authorization mechanisms to ensure secure access to resources

Operations Support Provide operational support for directory services including troubleshooting and resolving issues

Configuration and Deployment Configure and deploy directory services components ensuring compliance with company policies and security standards

Performance Monitoring Monitor the performance of directory services and implement improvements as needed

Security Management Implement and manage security measures to protect directory services including encryption access control and monitoring





User Support Provide support to endusers for directory services issues assist users with accessing and using directory services conduct training and create user guides

Policy Enforcement Develop and enforce policies related to directory services usage security and compliance

Collaboration Work closely with other IT teams to ensure seamless integration and operation of directory services

Documentation Maintain detailed documentation of directory services configurations policies and procedures

Qualifications

Experience 68 years in directory services support focused on Azure AD and Windows AD

Technical Skills Azure AD and Windows AD configuration management and troubleshooting Azure AD Connect synchronization Group Policy IAM solutions network protocols and VPN performance monitoring PowerShell scripting security frameworks and compliance GDPR HIPAA MFA and SSO ADFS and Azure AD B2CB2B Azure AD Identity Protection and PIM Microsoft Entra ID Azure AD Domain Services and Application Proxy

ProblemSolving Excellent troubleshooting skills and the ability to resolve complex technical issues

Communication Solid verbal and written communication skills able to explain technical concepts to nontechnical users

Team Player Ability to work collaboratively with crossfunctional teams and manage multiple tasks simultaneously

Certifications preferred Identity and Access Administrator Associate Azure Administrator Associate Azure Solutions Architect Expert Security Compliance and Identity Fundamentals

📌 Walk-in || Windows Administrator (Coimbatore)
🏢 LTM
📍 Coimbatore