Walk-in || Travel Process// Voice Process//HR Priyanshu (Noida)

Walk-in || Travel Process// Voice Process//HR Priyanshu (Noida)

12 Oct
|
iEnergizer
|
Noida

12 Oct

iEnergizer

Noida

Travel Process Customer Support Executive

Job Title: Customer Support Executive Travel Process Experience: 1 Year in Customer Support Qualification: Graduate in any discipline Skills Required: Good Communication Skills

Job Summary

We are looking for a customer-oriented and enthusiastic Customer Support Executive to join our Travel Process team. The ideal candidate should have at least 1 year of experience in customer support, excellent communication skills, and the ability to assist customers with their travel-related queries.

Roles and Responsibilities

- Handle customer queries related to travel bookings, reservations, cancellations, and modifications.
- Provide accurate information regarding travel services, policies, and procedures.
- Assist customers with booking-related issues and resolve complaints professionally.
- Communicate with customers through calls, emails, or chat.




- Maintain customer satisfaction by providing timely and effective solutions.
- Follow company policies and quality standards while handling customer interactions.
- Maintain proper records of customer interactions and resolutions.

Eligibility Criteria

- Graduate in any discipline.
- Minimum 1 year of experience in customer support or a related field.
- Excellent verbal and written communication skills.
- Valuable problem-solving and customer-handling skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work in a team and handle customer queries efficiently.

Key Skills

- Customer Service
- Communication Skills
- Problem-Solving
- Customer Relationship Management
- Active Listening
- Time Management

INTERESTED CANDIDATE SEND THEIR CV ON (phone hidden) (HR PRIYANSHU)

📌 Walk-in || Travel Process// Voice Process//HR Priyanshu (Noida)
🏢 iEnergizer
📍 Noida

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