12 Oct
|
iEnergizer
|
Noida
Travel Process Customer Support Executive
Job Title: Customer Support Executive Travel Process Experience: 1 Year in Customer Support Qualification: Graduate in any discipline Skills Required: Good Communication Skills
Job Summary
We are looking for a customer-oriented and enthusiastic Customer Support Executive to join our Travel Process team. The ideal candidate should have at least 1 year of experience in customer support, excellent communication skills, and the ability to assist customers with their travel-related queries.
Roles and Responsibilities
- Handle customer queries related to travel bookings, reservations, cancellations, and modifications.
- Provide accurate information regarding travel services, policies, and procedures.
- Assist customers with booking-related issues and resolve complaints professionally.
- Communicate with customers through calls, emails, or chat.
- Maintain customer satisfaction by providing timely and effective solutions.
- Follow company policies and quality standards while handling customer interactions.
- Maintain proper records of customer interactions and resolutions.
Eligibility Criteria
- Graduate in any discipline.
- Minimum 1 year of experience in customer support or a related field.
- Excellent verbal and written communication skills.
- Valuable problem-solving and customer-handling skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work in a team and handle customer queries efficiently.
Key Skills
- Customer Service
- Communication Skills
- Problem-Solving
- Customer Relationship Management
- Active Listening
- Time Management
INTERESTED CANDIDATE SEND THEIR CV ON (phone hidden) (HR PRIYANSHU)
📌 Walk-in || Travel Process// Voice Process//HR Priyanshu (Noida)
🏢 iEnergizer
📍 Noida