We are looking for enthusiastic and customer-focused candidates for an International Semi-Voice Process. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to handle customer queries through voice and non-voice channels.

Roles and Responsibilities

- Handle international customer queries through voice and non-voice channels, including chat and email, as required.
- Provide accurate information and effective solutions to customer concerns.
- Maintain professional communication and ensure a positive customer experience.
- Document customer interactions and update information in the system.
- Meet the required quality, productivity, and customer satisfaction targets.
- Follow company policies, process guidelines, and standard operating procedures.

Eligibility Criteria
- Candidates with 6 months to 4 years of relevant experience are preferred.
- Experience in international voice, semi-voice, chat, or email processes is preferred.
- Excellent verbal and written communication skills.




- Basic computer knowledge and good typing skills.
- Willingness to work in night shifts and graveyard shifts.
- Robust customer-handling and problem-solving skills.
- Immediate joiners are preferred.
- Apply now by sharing your resume to [email protected] (OR) (+91) (phone hidden)
- NOTE: IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.

- Walkin Details

- POC: HR Yasmidha

- Number: (phone hidden)
- Timings: 10:30AM - 3:30PM

📌 WALK-IN || International Semi Voice Process|| 6 months- 4years (Hyderabad)
🏢 IntouchCX
📍 Hyderabad