We are seeking enthusiastic and customer-focused individuals to join our team. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our international clients via inbound calls.
Responsibilities:
- Handle customer inquiries and resolve issues professionally
- Provide accurate product / service information
- Meet and exceed customer satisfaction scores
Requirements:
- Qualification: Minimum 12th Pass (Fresher & Experienced both can apply)
- Excellent communication & interpersonal skills in English + Hindi / Bengali
- No planned leaves for the next 90 days
- Must be an immediate joiner
- Aadhaar must be linked with your current mobile number
Shift & Schedule:
- Rotational shifts including Night Shift (Mostly Night Shift)
- 9:30 hours duty per day
- 5 working days with 2 rotational week-offs
Perks & Benefits:
- EPFO & ESIC
- Adaptable Shifts
- Large Cafeteria
- Career Growth & Performance Bonus