Responsibilities:

- Audit inbound and outbound transactions as per the internal quality guidelines.

- Ensure that regular reports are delivered in a timely and accurate manner.

- Provide clear, concise and accurate information in response to enquiries from other departments.

- Liaise and ensure good working relationships with other key management personnel e.g. operations, sales and training.

- Conduct mock call sessions to certify new advisors before they go live.

Skills & Competencies:

Technical;

- Ability to communicate effectively at all levels of staff/management must have excellent written and verbal skills : English

- Good knowledge of MS Office (mainly Excel, Word and PowerPoint)

- Comfortable in working with both qualitative & quantitative data/information





- Valuable analytical ability.

- Good comprehension skills.

Behavioural;

- Excellent interpersonal skills.

- Should be self-driven and be able to work under minimal supervision.

- Should have good multi-tasking and decision-making skill.

Notes:

- Shift timings 11:00 AM to 8:00 PM

- Two way transport will be provided.

- The selected person will be on probation for minimum 3 months before getting confirmed for this role.

- The role does have incentives.

- The selected person will be required to work on a Rota basis (including Saturday & Sunday).

📌 Walk-in || Executive / Senior executive - Quality (Bengaluru)
🏢 Savebyswitching
📍 Bengaluru