Skills:(UK/US Voice & Chat -International Process)

Education: HSC Passed with 1 Year exp can apply

Experience: 1 to 6 years

Work Location: Vikhroli / Airoli

Shift timings: Rotational- Shift

Work Mode: Work from Office

Requirements

- Should have excellent Oral and written communication skills.
- You should be versatile to work in any shift.
- Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.
- Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls.
- Walk customers/ Provide navigational support on self-service portal

Benefits

Transportation:



Two-way Cab facility will be provided (Pick and drop location should be with-in Accenture Transportation boundary).Role & responsibilities .

Role: Customer Retention - Voice / Blended, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Voice ProcessChat Process Blended ProcessBPO Non VoiceCustomer ServiceInternational Call CenterSemi VoiceinternaInternational Chat ProcessEmail ProcessInternational BPOInternational Voice Process

📌 Walk in Drive For Customer Support US/UK (Voice/Chat) - Mumbai
🏢 Accenture
📍 Mumbai