- Managing Customer queries.
- Handling discrepancies and customer complaints/Queries received through Calls.
- Handling complete voices process for customer service activity.
- Responsible for business understanding and process management. Managing quality and process authentication.
KEY RESPONSIBILITIES
- Strong analytical and problem solving skills.
- Ability to work in a turbulent and unpredictable workplace.
- Accelerated learning skills and intimate knowledge of the Products/service offered
SKILLS/COMPETENCIES REQUIRED
- Graduate or Post Graduate in any other field
- Good communication - Hindi & English Speaking (mandatory)and pleasing personality.
- High level of Self Drive/Enthusiasm.
Muthu Kumar HR Contact - (phone hidden) SR Nagar, Hyderabad