ADMINISTRATION OFFICER: (WSC)

About the Role :

Western Specialist Centre (WSC) is a multi-award-winning specialist healthcare practice based in Melbourne, Australia. As an Administration Officer, you'll act as a remote extension of WSC's reception and administration team, handling overflow patient calls and supporting essential administrative tasks to ensure a seamless patient experience.

Key Responsibilities :

✅ Handle inbound & outbound patient calls

✅ Appointment booking, rescheduling & cancellations

✅ Referral processing & patient follow-ups

✅ Data entry & patient record management

✅ Appointment coordination & calendar management

✅ SMS communications & general administrative support

✅ Work within the Practice Management System (PMS) and maintain activity logs

We're Looking For

✔ Excellent spoken and written English

✔ International BPO experience (Mandatory)

✔ Experience in customer service, administration,



virtual assistance, or healthcare support

✔ Strong attention to detail and data entry skills

✔ Reliable internet connection and dedicated work-from-home setup

✔ Calm, empathetic, and skilled communication skills Australian healthcare or Australian process experience will be an added advantage.

⭐ Experience with Australian processes or Healthcare Administration will be an added advantage.

How to Apply Interested candidates should submit:

✅ Current Resume/CV

✅ A short voice note or video introduction (2 minutes) demonstrating spoken English and phone manner

✅ Availability and preferred shift windows (AEST )

? Immediate Joiners Only | No Notice Period

Contact for Immediate Interview to HR Ajanta ((phone hidden))

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