Role & responsibilities

- Manage end-to-end HR vendor operations across Talent Acquisition, Talent Development, and Employee Benefits.
- Oversee vendor onboarding, empanelment, contract management, renewals, amendments, and exits.
- Manage vendor contracts, commercial terms, rate cards, SLAs, deliverables, and compliance requirements.
- Review and validate vendor invoices against contracts, purchase orders, agreed rates, and utilization records.
- Coordinate with Finance, Procurement, Legal, and HR teams to ensure timely invoice approvals and vendor payments.
- Monitor vendor performance, service quality, SLA adherence, turnaround time, and cost optimization.
- Supervise 2 HR Operations Executives, allocate responsibilities, review work, and ensure timely and accurate deliverables.
- Coordinate with internal stakeholders and external vendors for recruitment, training, employee benefits, and other HR-related activities.
- Maintain vendor, contract, invoice, spend, utilization, and performance data.
- Prepare MIS reports, dashboards, vendor scorecards, and operational performance reports.
- Ensure compliance with documentation, audit requirements, data confidentiality, and financial controls.
- Drive process improvement, SOP development, standardization,



automation, and digitization of vendor operations.

Preferred candidate profile

- MBA/PGDM, preferably in Human Resources.
- Relevant experience in HR Operations, HR Vendor Management, HR Shared Services, or a similar role.
- Minimum 2 years of hands-on experience managing vendor operations, contracts, commercials, or invoicing.
- Robust understanding of vendor management, contract administration, SLAs, invoice processing, and vendor payment procedures.
- Experience in vendor performance monitoring, stakeholder coordination, and commercial management.
- Working knowledge of Talent Acquisition, Talent Development, and Employee Benefits operations.
- Prior experience supervising or guiding team members will be preferred.
- Strong analytical skills with proficiency in Excel, MIS reporting, dashboards, and vendor scorecards.
- Excellent negotiation, stakeholder management, escalation handling, and problem-solving skills.
- Strong attention to detail, communication skills, and a process-oriented approach.
- Experience managing multiple HR vendors in a structured corporate environment will be an advantage.

📌 Vendor Coordinator (Pune)
🏢 SKILLVENTORY
📍 Pune