Company Description Taxcart is a global tax engine that automates sales tax, VAT, and GST calculations for checkouts, invoices, and ERPs. Through a single integration and transparent flat-rate pricing, Taxcart simplifies cross-border commerce for businesses of all sizes.

The platform ensures accurate tax application on every transaction, helping organizations reduce compliance risks and operational complexity. As a growing technology company, Taxcart focuses on reliability, scalability, and usability to support customers selling worldwide. Team members join an environment that values problem-solving, customer impact, and continuous improvement.

Role Description The Usability Consultant role at Taxcart is a full-time, remote position focused on improving the overall user experience of Taxcart’s products and interfaces. In this role, the consultant will plan and conduct usability studies, analyze user behavior, and translate findings into actionable design recommendations.

Day-to-day tasks include collaborating with product managers, designers, and engineers to refine workflows, reduce friction in key user journeys, and ensure transparent, intuitive interactions. The consultant will also create usability reports, develop user personas,



and contribute to guidelines that promote consistent and accessible design across the platform. This role requires proactive communication, structured documentation, and ongoing engagement with stakeholders to align usability improvements with business goals.

Qualifications

- Strong Analytical Skills to interpret qualitative and quantitative user data and identify usability patterns and opportunities.
- Expertise in Human Computer Interaction to evaluate interface design, interaction flows, and accessibility across web applications.
- Background in Human Factors to understand cognitive, behavioral, and ergonomic considerations in complex transactional systems.
- Experience in UX Research and Research methods, including planning studies, conducting interviews or tests, and synthesizing insights.
- Familiarity with usability testing tools, analytics platforms, and prototyping software.
- Ability to communicate findings clearly to technical and non-technical stakeholders through reports, presentations, and workshops.
- Bachelor’s degree or equivalent experience in UX, HCI, Psychology, Design, or a related field.
- Experience working with SaaS products, financial or tax technology, or complex enterprise workflows is an advantage.

📌 Usability Consultant (India)
🏢 Taxcart
📍 India