USA COORDINATOR

KAND.IVALI

US SHIFT

WORK FROM OFFICE

2+ YEARS OF EXP REQUIRED

ANY GRADUATE

Preferred candidate profile

Job Responsibilities • Handle day-to-day coordination of US shipments and international freight forwarding activities.

- Coordinate with US-based customers, overseas agents, suppliers, shipping lines, airlines, transporters, and internal teams.
- Handle customer communication and provide regular updates on shipment status, schedules, documentation, and delivery.
- Manage shipment documentation and ensure all required documents are received and processed on time.
- Coordinate import and export shipments involving the USA.
- Handle cross-trade / triangular shipment coordination where the buyer, seller, and shipment origin/destination are in different countries.
- Coordinate with overseas offices and agents for cross-trade shipment bookings, documentation, routing, and delivery requirements.
- Monitor shipment schedules, ETD, ETA, transit times, and delivery status.
- Coordinate with carriers and overseas agents regarding booking confirmations, BL/AWB, arrival notices, and other shipment documents.
- Prepare and check shipping documentation, including invoices, packing lists,



HBL/HAWB, MBL/MAWB, and other relevant documents.
- Follow up on pending documents, shipment milestones, customs requirements, and delivery arrangements.
- Handle customer queries and resolve operational issues in coordination with the relevant teams.
- Maintain accurate shipment records and update internal systems regularly.
- Prepare daily/weekly shipment status reports as required.
- Coordinate with the accounts and operations teams for billing and shipment-related requirements.
- Ensure timely communication with customers and overseas partners during the US shift.
- Maintain robust working relationships with US customers and international agents.

Mandatory Knowledge

Candidates must have practical and hands-on knowledge of:
- US import/export shipment processes.
- International freight forwarding and logistics operations.
- Cross-trade / triangular shipment procedures.
- Customer coordination and overseas agent communication.
- Sea and/or air freight documentation.
- HBL/HAWB, MBL/MAWB, commercial invoices, packing lists, and shipment-relate

📌 USA Coordinator (Mumbai)
🏢 ZODIAC HR CONSULTANTS
📍 Mumbai