Greetings!!

Role: IT Support Engineer L2

Location: Bangalore

Key Responsibilities:

- Manage and administer Active Directory (AD), including user accounts, access, and permissions.
- Manage Office 365 tenant and provide support for Microsoft 365 applications.
- Provide desktop and end-user support for hardware and application-related issues.
- Troubleshoot and support LAN, WAN, and Firewall-related issues.
- Provide dedicated VIP user support with a solid focus on service quality.
- Handle technical issues and provide timely resolution to users.
- Coordinate with users and internal/ external teams for issue resolution.
- Act as the IT SPOC for the Bangalore location and manage day-to-day IT operations.
- Maintain good customer relationships and ensure a positive user experience.





Required Skills:

- 3+ years of experience in IT Support / IT Operations.
- Good knowledge of Active Directory and Office 365.
- Strong experience in Desktop Hardware and Application Support.
- Good understanding of LAN, WAN, and Firewall.
- Experience in VIP User Support.
- Strong technical troubleshooting and customer handling skills.
- Good communication and interpersonal skills.
- Ability to independently manage IT operations as the location IT SPOC.

If interested, pls share your resume at [email protected]

📌 Urgent Opening For IT Support EngineerBengaluru (Bangalore Rural)
🏢 Team Computers
📍 Bangalore Rural