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SERVICE ADVISOR – TWO WHEELER
Department: Service
Industry: Two Wheeler Automotive
Location: Kerala
Key Responsibilities
- Attend customers and understand their vehicle service/repair requirements.
- Prepare accurate job cards based on customer concerns.
- Explain required service, repairs, and estimated costs to customers.
- Coordinate with technicians to ensure timely completion of work.
- Provide regular updates to customers regarding service progress.
- Conduct vehicle inspection and explain additional repair requirements.
- Ensure proper documentation and billing coordination.
- Handle customer queries and complaints professionally.
- Conduct service follow-ups and collect customer feedback.
- Maintain high levels of customer satisfaction and service quality.
- Coordinate with Parts, Service and Sales teams whenever required.
Eligibility
- Diploma / ITI / Graduate candidates preferred.
- Previous experience as a Service Advisor in the two-wheeler/automobile industry will be an advantage.
- Valuable communication and customer-handling skills.
- Basic knowledge of two-wheeler servicing and repair.
- Valid two-wheeler driving licence.
- Ability to work in a target-oriented setting.
Skills Required
- Customer Service
- Communication Skills
- Technical Understanding
- Problem Solving
- Team Coordination
- Follow-up & Customer Relationship Management
What We Offer
- Competitive Salary
- Incentives based on performance
- Statutory Benefits
- Career Growth Opportunities
- Professional Work Environment
ATTRACTIVE SALARY
Apply Now**
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? Email:
[email protected]
📌 Two Wheeler Service Advisors (Kanayannur)
🏢 POPULAR BAJAJ
📍 Kanayannur