12 Oct
|
Bestination Holidays
|
HBR Layout
12 Oct
Bestination Holidays
HBR Layout
Position: Travel Sales Consultant
Department: Sales – Leisure Travel
Location: Bengaluru
Employment Type: Full time
Reporting To: Branch Head / Sales Manager
Job Summary
We are looking for an energetic and target-oriented Travel Sales Consultant to handle domestic and international holiday enquiries, convert leads into confirmed bookings, and provide end-to-end travel solutions to customers.
The candidate should have good destination knowledge, strong communication and negotiation skills, and the ability to understand customer requirements and recommend suitable holiday packages.
Key Responsibilities
- Handle enquiries received through walk-ins, calls, WhatsApp, website, social media and referrals.
- Understand customer requirements including destination, budget, travel dates, preferences and group size.
- Design and customise domestic and international holiday packages.
- Prepare quotations, itineraries and package proposals.
- Follow up systematically on leads and convert enquiries into bookings.
- Handle FIT, GIT and family/group holiday requirements.
- Coordinate with Operations/Product teams for hotels, flights, transfers, sightseeing, activities and other ground services.
- Negotiate with suppliers and ensure competitive package pricing.
- Maintain strong customer relationships from enquiry stage through post-travel follow-up.
- Achieve assigned monthly sales and revenue targets.
- Maintain accurate lead, quotation and conversion records in the CRM.
- Identify opportunities for upselling and cross-selling flights, hotels, insurance, transfers, sightseeing and activities.
- Generate repeat business and customer referrals.
- Stay updated on destinations, hotels, airline routes, visa requirements, seasonal offers and travel trends.
- Handle customer concerns professionally and coordinate with internal teams for timely resolution.
Desired Skills & Experience
- 1–5 years of experience in travel sales, holiday packages or a similar travel-industry role.
- Strong knowledge of Indian and international leisure destinations.
- Experience in preparing customised itineraries and quotations.
- Excellent verbal and written communication skills.
- Good negotiation, convincing and closing skills.
- Strong customer-service orientation.
- Comfortable working with sales targets and performance-based incentives.
- Good knowledge of MS Office, Excel, WhatsApp and CRM systems.
- Knowledge of airline fares, hotels, visa processes and travel documentation will be an advantage.
Key Performance Indicators
- Monthly sales / gross booking value
- Number of qualified enquiries handled
- Lead-to-booking conversion %
- Gross profit / margin generated
- Repeat and referral business
- Average booking value
- Follow-up discipline and CRM accuracy
- Customer satisfaction
Candidate Profile
We are looking for someone who is:
Sales Driven | Customer Focused | Destination Knowledgeable | Persuasive | Well Organised | Target Oriented
Compensation: Competitive salary + performance incentives, based on experience and suitability.
Interested? Share your resume at
[email protected]
WhatsApp- (phone hidden)
Pay: ₹25,000.00 - ₹50,000.00 per month
Benefits
- Flexible schedule
- Internet reimbursement
Work Location: In person
📌 Travel Sales Consultant (HBR Layout)
🏢 Bestination Holidays
📍 HBR Layout