Role & responsibilities

Responsible for end-to-end administration of the corporate T&E; card program, including card issuance, maintenance, compliance monitoring, transaction review, dispute management, reporting, and stakeholder support. The role ensures adherence to company policies, internal controls, and service level agreements while partnering with employees, finance teams, and banking partners.

Core Skills & Competencies (Mandatory)

- Corporate Card Administration (issuance, cancellation, renewals, account maintenance)
- Travel & Expense (T&E;) Policy Management
- Transaction Monitoring and Reconciliation
- Compliance, Risk, and Internal Controls
- Dispute and Fraud Investigation
- Stakeholder Management and Customer Support
- Reporting and Data Analysis
- Robust Communication and Problem-Solving Skills
- Attention to Detail and Process Adherence
- SLA and Operational Management

Desired Skills & Competencies (Preferred)

- Experience with SAP Concur, CitiManager, American Express @ Work, or similar platforms
- Advanced Excel (Pivot Tables, XLOOKUP/VLOOKUP, Reporting)




- Process Improvement and Automation Exposure
- Global T&E; Card Program Experience
- Vendor/Bank Relationship Management
- SOX and Financial Controls Knowledge
- Project or Change Management Experience
- Customer service in global environments

Candidates should have experience in:
- Managing corporate T&E; card programs.
- Coordinating with banking partners.
- Handling employee queries through ticketing tools.
- Resolving card-related issues and escalations.

Candidates should demonstrate knowledge of:
- Corporate T&E; card administration.
- Card issuance process and post-issuance support.
- Working with banking partners/vendors.
- Employee support and ticket management.

- Handling
- Credit limit increase requests.
- Declined transactions.
- Blocked cards.
- Travel card-related issues.
- Problem resolution and coordination with banks to ensure a smooth employee experience.

📌 Travel And Expense Analyst (Bengaluru)
🏢 Trigent Software
📍 Bengaluru