12 Oct
|
SMC India
|
Nashik
Company Description SMC Integrated Facility Management Solutions Limited is a provider of comprehensive facility management services, partnering with organizations to enhance operational efficiency and reliability. The company delivers integrated solutions and consulting services that leverage digitization, mechanization, and automation to optimize facility performance.
As a problem-solving organization, SMC focuses on addressing complex facility challenges with practical, technology-driven approaches. Its award-winning technology and productivity framework support measurable efficiency gains and cost savings for clients, making it a dynamic environment for professionals interested in innovation and continuous improvement.
Role Description
We are looking for a dynamic and experienced Training Executive – Housekeeping to develop and deliver professional training programs for housekeeping staff at a prestigious university campus in Nashik.The candidate will be responsible for ensuring that all housekeeping personnel are thoroughly trained in Standard Operating Procedures (SOPs), cleanliness standards, hygiene, safety, guest/student service, and campus housekeeping protocols.
Key Responsibilities
- Conduct induction and refresher training for housekeeping staff.
- Develop and deliver training programs based on housekeeping SOPs and university standards.
- Train employees on cleaning procedures for classrooms, offices, hostels, washrooms, common areas, laboratories, and other campus facilities.
- Demonstrate correct usage of cleaning equipment, chemicals, tools, and PPE.
- Ensure adherence to hygiene, sanitation, safety, and infection-control practices.
- Conduct practical demonstrations and on-the-job training.
- Monitor employee performance and identify training gaps.
- Maintain training calendars, attendance records, assessment results, and training documentation.
- Conduct periodic assessments, quizzes, skill demonstrations,
and competency checks.
- Coordinate with Housekeeping Supervisors and Facility Management teams to ensure SOP compliance.
- Identify recurring operational issues and recommend corrective training.
- Support the development and updating of housekeeping SOPs, checklists, and training materials.
- Conduct audits and workplace observations to measure the effectiveness of training.
- Promote professional conduct, discipline, grooming, communication, and service etiquette among housekeeping staff.
Required Skills & Qualifications
- Graduate/Diploma in Hotel Management, Hospitality, Facility Management, or a related discipline .
- 2–5 years of relevant experience in housekeeping operations and/or training.
- Solid knowledge of professional housekeeping SOPs and cleaning standards.
- Excellent communication and presentation skills.
- Ability to conduct practical, hands-on training for large teams.
- Good understanding of cleaning chemicals, equipment, PPE, hygiene, and safety procedures.
- Strong documentation and reporting skills.
- Ability to work independently and coordinate effectively with operational teams.
- Experience in a university, hotel, hospital, corporate campus, or large institutional facility will be an advantage.
Key Performance Indicators (KPIs)
- SOP compliance among housekeeping staff.
- Training completion and attendance rates.
- Improvement in housekeeping audit scores.
- Employee competency and assessment results.
- Reduction in recurring housekeeping/service-related issues.
- Staff adherence to safety, hygiene, grooming, and cleaning standards.
- Effectiveness of refresher and corrective training programs.
Ideal Candidate The ideal candidate will be a hands-on hospitality/housekeeping professional with strong training capabilities , a disciplined approach to SOP implementation, and the ability to create a culture of cleanliness, hygiene, safety, and service excellence across a prestigious university campus.
📌 Training Executive (Nashik)
🏢 SMC India
📍 Nashik