About Air India SATS Airport Services Private Limited :

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade.

With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.

Job Title : Training & Competency Administration Officer

Location : Gurgaon

Department : Training & Competency Management

Role Overview

The Training & Competency Administration Officer is responsible for the administration, coordination, monitoring, and maintenance of training and competency records for personnel working within the CAR-145 approved Maintenance Organization. The role ensures that all regulatory, technical, safety, human factors, continuation training, and competency assessment requirements are effectively tracked and maintained in compliance with DGCA CAR-145 requirements and company procedures.

The position serves as the focal point for training scheduling, competency record maintenance, authorization support, training validity monitoring, and audit readiness.

Key Responsibilities

A. Training Administration

- Coordinate and administer all training activities within the organization.
- Prepare annual, quarterly, and monthly training schedules.
- Coordinate internal and external training programs.
- Liaise with training providers, instructors, OEMs, and regulatory training organizations.
- Arrange training facilities, materials, logistics, and participant registrations.
- Maintain training calendars and employee training plans.

B. Training Records Management

- Maintain accurate and up-to-date training records for all personnel.
- Ensure proper documentation of:
- Initial Training
- Continuation Training




- Human Factors Training
- EWIS Training
- Fuel Tank Safety (FTS) Training
- SMS Training
- Aircraft Type Training
- Regulatory Training
- Track training completion status and maintain training databases.
- Ensure records are readily available for audits and inspections.

C. Competency Administration

- Maintain competency assessment records for all certifying staff, support staff, inspectors, and technicians.
- Update and monitor competency matrices.
- Coordinate competency evaluations and practical assessments.
- Track validity periods of competency assessments and initiate renewal actions.
- Support implementation of competency development plans.

D. Authorization Support

- Maintain employee authorization records.
- Verify training and competency requirements before authorization processing.
- Support issuance, renewal, extension, suspension, and withdrawal of company authorizations.
- Monitor authorization expiry dates and notify relevant managers.

E. Compliance Monitoring

- Monitor compliance with training and competency requirements established under:
- DGCA CAR-145
- Approved MOE
- Company Training Procedures
- Customer Requirements
- Internal Competency Standards
- Notify management of approaching expiries or compliance gaps.
- Ensure all mandatory training requirements remain current.

F. Audit Support

- Prepare training and competency records during:
- DGCA Audits
- Customer Audits
- Internal Audits
- Third-Party Assessments
- Provide documentary evidence required by auditors.
- Assist in closure of audit findings related to training and competency management.

G. Reporting & Documentation

- Generate training compliance reports.
- Prepare monthly training status summaries.
- Monitor training completion rates across departments.
- Produce competency and authorization status reports for management review.
- Maintain training manuals, attendance records, certificates, and assessment reports.

H.



Training Coordination Support

- Coordinate employee nominations for external courses.
- Arrange travel, accommodation, and logistics associated with training activities.
- Track training budgets and expenditures where required.
- Coordinate vendor invoicing and training-related documentation.

Qualifications:

Essential

- Bachelor's Degree in:
- Aviation Management
- Aeronautical Engineering
- Business Administration
- Human Resources
- Commerce
- Engineering

Preferred

- Training Administration Experience.
- Learning & Development Experience.

Knowledge Requirements

Strong knowledge of

- Training Administration Processes
- Competency Management Systems
- Human Factors Training Requirements
- Continuation Training Requirements
- Personnel Authorization Systems
- Training Record Retention Requirements
- Aviation Regulatory Compliance
- Learning Management Systems (LMS)

Experience :

Essential

- 2-5 years of experience in:
- Training Administration
- HR Training Coordination
- Aviation Documentation
- Quality Administration
- Regulatory Compliance Support

Preferred

- Experience in Aviation, Airline, MRO, CAMO, or Engineering organizations.
- Exposure to DGCA CAR-145 training and competency management requirements.
- Experience managing training databases and competency tracking systems.

Personal & Behavioural Characteristics:

Technical Competencies

- Training Record Administration
- Competency Tracking
- Authorization Control Support
- Documentation Management
- Data Management & Reporting
- Regulatory Compliance Support
- Audit Preparation
- Learning Management Systems

Behavioural Competencies

- Attention to Detail
- Planning & Organizing
- Communication Skills
- Team Coordination
- Confidentiality & Integrity
- Time Management
- Customer Service Orientation
- Problem Solving

Preferred Candidate Profile

- Aviation qualified with experience in training administration, quality administration, or competency management.
- Familiarity with CAR-145 personnel requirements and authorization systems.
- Strong data management and reporting skills.
- Proficiency in MS Excel, Learning Management Systems (LMS), ERP systems, and document management software.
- Excellent organizational and coordination capabilities

📌 Training & Competency Administration Officer (Gurugram)
🏢 Air India SATS Airport Services Private Limited (AISATS)
📍 Gurugram