Trainee - Guest Relations (Pune)

Trainee - Guest Relations (Pune)

12 Oct
|
Supreme Universal
|
Pune

12 Oct

Supreme Universal

Pune

Key Responsibilities

- Guest Reception & Hospitality: Welcome and attend to visitors, customers and business associates, ensuring a professional and pleasant experience.

- Front Office Operations: Manage visitor registration, appointment coordination, incoming calls and front-desk activities.

- Customer Relations: Assist customers with basic queries, coordinate with relevant departments and ensure timely responses.

- Site &

Experience Centre Coordination:

Support customer visits, project presentations, site experience activities and customer engagement initiatives.

- Communication & Coordination: Handle telephone calls, emails, visitor enquiries and internal coordination with professionalism.

- Customer Experience: Create a warm, welcoming and professional experience for customers visiting the sales office, ensuring they are attended to promptly and receive a high-quality hospitality experience throughout their visit.

- Administrative Support: Maintain visitor records,



update basic MIS reports and assist with day-to-day front-office administration.

Eligibility Criteria

- Fresh graduates or final-year students from recognised institutes and universities.

- Preferred qualifications: Hotel Management, Hospitality, Tourism, Aviation, Event Management, BBA, BMS or other relevant graduate programmes.

- Excellent verbal communication skills in English and Hindi. Knowledge of Marathi will be an added advantage.

- Pleasant personality, qualified grooming, confidence and a positive attitude.

- Strong interpersonal skills, customer orientation and willingness to learn.

Pay: ₹250,000.00 per year

Benefits

- Health insurance

- Paid sick time

- Provident Fund

Application Question(s)

- Are you comforatable working on Saturday & Sunday?

Work Location: In person

📌 Trainee - Guest Relations (Pune)
🏢 Supreme Universal
📍 Pune

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