Hiring: Ticketing Executive US Travel

Location: Gurugram

Work Mode: Work from Office

Experience: 23 Years

Process: Blended 90% Backend / 10% Voice

Market: US Travel Mandatory

GDS: Amadeus / Sabre / Galileo Mandatory

Job Responsibilities

- Handle end-to-end ticketing and backend operations for the US Travel market.
- Manage flight bookings, ticket issuance, reissues, cancellations, refunds, itinerary and related ticketing activities.
- Work on GDS platforms such as Amadeus, Sabre, or Galileo.
- Provide limited voice support as part of the blended process.
- Ensure accuracy and compliance with airline and ticketing policies.
- Coordinate with internal teams to resolve booking and ticketing-related queries.

Candidate Requirements:
- 2 to 3 years of relevant ticketing experience.
- Mandatory hands-on experience in the US Travel market.
- Strong working knowledge of at least one GDS: Amadeus, Sabre, or Galileo.
- Positive understanding of US routing, fares, reissues, cancellations, and refunds.
- Comfortable working in a 90% backend + 10% voice process.
- Good communication and problem-solving skills.
- Willingness to work Work from Office in Gurugram.

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