Offensive Hackers Academy is a cybersecurity training institute offering courses in ethical hacking, penetration testing, and information security. We're looking for an energetic Telecaller to join our admissions team.
Key Responsibilities
*Make outbound calls to prospective students/leads to explain course offerings
*Handle inbound inquiries and convert them into admissions
*Follow up with leads via calls, WhatsApp, and email
*Maintain accurate records of calls, leads, and conversions in CRM
*Explain course fees, duration, batch timings, and certification details
*Coordinate with the counseling/admissions team for walk-ins and demo sessions
*Resolve student queries and escalate complex issues when needed