Department : Front Office

Position : Telephone Operator

Reporting To : Manager – Front Office

Dress Code : Formals with ID Card

Duty Hrs : As per schedule intimated from time to time The Responsibilities of the Sr.Telephone Operator include the following:

· Receive out calls and connect them to the Doctors/secretaries correctly as the request been made.

· Doctors and staff making out calls ascertain the correct numbers and connect them speedily.

· Maintain register for the same.

· File the requisition of staff for the use of telephones.

· Maintain Hospital telephones line explicit and undisturbed available free at most of the time for the use i.e. Leisure.

· Make complains to the Maintenance department in case of any fault/damage/breakage and also inform to HOD.

· Check the intercom lines and instruments and use the service of telephone technician in case of any repairs.

· Make sure that telephone system work smoothly without interruption.

· Operator should not be engaged in unnecessary conversation while sitting on the board.





· The operator on board should be extremely courteous towards people calling from in and outside to the hospital and make them feel the operator is willing to do everything for them.

· Accuracy is very essential to connect to the correct numbers required.

· Operator should have the speed in connecting the calls; hence he/she will not be late in attending the calls.

· Operator shall work in SHIFTS, holidays, and weekends as requested by HOD.

· Not to leave the post till reliver reports to the duty

· Any other task assigned by the superiors from time to time.

- Walk in Address : Citi Neuro Centre Hospitals, Road No 12, MLA Colony, Banjara Hills, Hyderabad Telangana-500034

HR Details : Name : Ch Ajay Kumar

Phone : (phone hidden)

Mail : [email protected]

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Telephone Operator (Banjara Hills)
🏢 Citi Neuro Centre Hospitals
📍 Banjara Hills