12 Oct
|
Infinium Developers
|
Coimbatore
12 Oct
Infinium Developers
Coimbatore
We are looking for an experienced and result-oriented Telemarketing Team Leader to lead our telemarketing team, manage lead follow-ups, improve conversion rates, and generate qualified leads for our real estate sales team.
Key Responsibilities
- Lead, manage, and motivate the telemarketing team to achieve daily and monthly targets.
- Monitor daily call volumes, follow-ups, lead conversions, and team performance.
- Generate qualified leads and schedule site visits for the sales team.
- Ensure timely follow-ups with prospective customers through calls and other communication channels.
- Monitor team productivity, call quality, and customer interaction standards.
- Train team members on calling techniques, lead handling, and objection management.
- Track and maintain lead data, call reports, and performance metrics in CRM software.
- Coordinate with the sales team to improve lead conversion and customer engagement.
- Prepare daily, weekly, and monthly performance reports for management.
- Handle escalated customer queries and ensure effective lead management.
Required Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Experience in telemarketing, telesales, or presales.
- Ability to achieve targets and improve team performance.
- Strong negotiation, persuasion, and objection-handling skills.
- Knowledge of CRM software, Excel, and lead management systems.
- Good analytical, reporting, and problem-solving skills.
- Real estate industry experience is preferred.
Qualification
- Any degree is preferred.
- 3–5 years of relevant experience, including team-handling experience.
HR Contact : (phone hidden) Pay: ₹50,000.00 - ₹80,000.00 per month
Benefits
- Cell phone reimbursement
- Commuter assistance
- Adaptable schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Telemarketing Team Leader/Manager - Real Estate - Immediate joiner (Coimbatore)
🏢 Infinium Developers
📍 Coimbatore