12 Oct
|
Lenskart
|
Gurugram
Role & responsibilities :
- Establishing a remote connect with customers coming to Lenskart stores ,to understand their visual challenges, requirements and needs.
- Conducting remote eye tests with the given protocol and accepted standards, to ascertain the level of assistance as per the customer needs.
- Complete remote eye testing and provide education to the customer on the recommended frame / lens/ contact lens type.
- Assist with the screening of eye conditions to make referrals to other healthcare providers when possible.
- Explain the perks of wearing their corrective aids and how it will improve their overall eye health in the long term
- Advising the customer upon the next scheduled eye test date basis the 6 months suggested period
- Updating the customer power in systems and navigating the customer to download the Digital Prescription via Lenskart App
- Track and maintain the required eye test quantum, eye to buy conversions and eye test quality metrics
Preferred candidate profile
- Diploma/Degree/Master in optometry
-Technical Proficiencies including basic computer, familiarity with MS windows
- Excellent communication and interpersonal skills
- Ability to form relationships with people from various backgrounds and ages
- Demonstrated knowledge of using various optometry equipment
- Strong problem-solving skills
📌 Tele-Optometrist For Lucknow/Kolkata/Gurgaon (Gurugram)
🏢 Lenskart
📍 Gurugram