Telecaller Calling | Lead Qualification | Walk-in Generation

Company Name: PHYSICS WALLAH (PW)

Positions: Telecaller | Senior Telecaller | Telecalling Lead

Experience: 0–5+ Years | Freshers with strong communication skills can apply

Qualification: Any Graduate

Location: Hyderabad

Employment: Full-time

Work Mode: Office

Compensation: 2.4–4.8 LPA + Up to 1 Lakh Variable Pay

ROLE

Physics Wallah is hiring energetic, confident and target-driven Telecallers to strengthen our calling team and generate student and parent walk-ins for 11th & 12th, IIT-JEE, NEET and Foundation (Classes 8–10) offline courses.

The role involves high-volume outbound calling, lead qualification, explaining PW programs, generating interest, booking centre visits/demos and consistent follow-ups to convert leads into qualified walk-ins.

KEY RESPONSIBILITIES

- Make high-volume outbound calls to assigned student and parent leads.
- Understand the student's academic requirements, location, course interest and purchase intent.
- Explain PW courses, key benefits, fees, scholarships and centre offerings over the phone.
- Build quick rapport with students and parents through confident and engaging communication.
- Generate interest and convert calls into demo/centre visit bookings.
- Handle initial customer objections and queries professionally.
- Maintain daily call volume, connected calls, talk-time and walk-in booking targets.
- Follow up regularly with interested students and parents.




- Ensure scheduled walk-ins are properly coordinated with the centre/sales team.
- Update call outcomes, lead status, callbacks and follow-ups accurately in CRM.
- Share qualified leads and relevant customer information with the Sales/Counselling team.
- Track pending callbacks and ensure no potential lead is missed.
- Coordinate with Sales and Centre teams to improve lead-to-walk-in conversion.
- Achieve daily and monthly calling, qualification, booking and walk-in targets.

WHO CAN APPLY?

Candidates with experience in

Telecalling | Telesales | Pre-Sales | Inside Sales | Customer Acquisition | Business Development | EdTech Sales | Admissions

Relevant industries include

EdTech | K12 | Education | Test Preparation | B2C | B2B | Banking & Finance | Insurance | Telecom | Real Estate | Retail | Consumer Sales | Study Abroad | Higher Education

Freshers can also apply if they have strong communication skills, are comfortable with outbound calling and are interested in building a career in sales.

SKILLS WE LOOK FOR

- Clear and confident communication
- Telugu, English and Hindi communication preferred
- Active listening and customer understanding
- Lead qualification and need identification
- Persuasion and appointment-setting skills
- Basic objection handling
- Solid follow-up discipline
- High calling energy and productivity mindset
- Target-oriented approach
- Willingness to work with daily/monthly numbers
- Basic CRM and computer skills
- Ability to handle high-volume calling
- Positive attitude and willingness to learn

📌 Tele Caller (Hyderabad)
🏢 Vidyapeeth Educational Society Physics Wallah Hyderabad
📍 Hyderabad