Inbound Customer Support Representative

Location: Vadodara

Salary: Up to 20 CTC PM

Job Type: Full-time (Rotational shifts)

Job Summary

We seek a customer-focused Inbound Customer Support Representative to handle Ecommerce calls, resolve issues, and provide excellent service.

Key Responsibilities

Handle inbound calls of Ecommerce.

Maintain records in CRM and ensure compliance with company policies.

Meet performance metrics and deliver a positive customer experience.

Qualifications

12th and above .

Strong communication, problem-solving, and multitasking skills.

Proficiency in CRM tools and MS Office.

Willingness to work flexible shifts (mostly day shifts).

Benefits

Competitive salary and career growth opportunities.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20000.00 per month

Advantages

Provident Fund

Schedule

Day shift

Morning shift

Night shift

Weekend availability

Supplemental Pay

Performance bonus

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹23,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

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