Position: Telecaller Executive

Department: Sales & Admin

Job Type: Full Time

Location: Baner, Pune

About the Role:

We are looking for a confident, well-spoken and customer-friendly Telecaller Executive to join our team.

The candidate will be responsible for handling Digital Marketing client calls, Real Estate leads, follow-ups, site visit scheduling, as well as managing the front office and visitors.

Key Responsibilities

1. Telecalling – Digital Marketing

- Call potential and existing leads generated through digital marketing campaigns.
- Understand the client's requirements and provide basic information about our services.
- Follow up with interested clients through phone calls and messages.
- Maintain proper records of calls, leads and follow-ups.
- Coordinate with the concerned team for further discussions or meetings.

2. Telecalling – Real Estate

- Call and follow up with leads received for real estate projects.
- Understand the customer's requirements such as location, budget and property preferences.
- Provide basic project/property information to interested customers.
- Convince and encourage interested leads to visit the property/site.
- Schedule and coordinate site visits with customers and the sales team.
- Follow up with customers after site visits.




- Maintain daily lead and follow-up records.

Required Skills
- Good communication skills in Marathi, Hindi and English.
- Comfortable speaking with customers over the phone.
- Good convincing and follow-up skills.
- Pleasant personality and customer-friendly attitude.
- Basic computer knowledge.
- Ability to maintain lead/follow-up records in Excel or Google Sheets.
- Positive coordination and time-management skills.
- Prior experience in Telecalling, Sales, Real Estate or Digital Marketing will be an advantage.

Languages Required Marathi – Fluent

Hindi – Fluent

English – Basic understanding and speaking fluency

Preferred Candidate

- Confident and positive personality.
- Target-oriented and proactive.

Key Performance Areas (KRA)
- Daily calling and lead follow-ups.
- Lead conversion and customer engagement.
- Number of site visits scheduled.
- Timely follow-up with leads.
- Proper maintenance of customer/lead data.

Attractive incentives for achieving every target. Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Tele Caller Executive (Baner)
🏢 Prospera Group
📍 Baner