The Telecaller cum Office Admin manages the day-to-day front-desk/back-office operations while acting as the primary voice of the company for inbound and outbound client calls. This role requires a balance of multitasking, transparent communication, and organizational precision.

Key ResponsibilitiesTelecalling & Customer Support

- Handle inbound and outbound calls from prospective, active, and past customers.
- Explain company services, products, or course offerings clearly and persuasively.
- Follow up on sales leads, schedule appointments, and record call outcomes.
- Address customer queries, resolve complaints, and provide accurate information.
- Maintain clean and updated calling logs and CRM records.

Office Administration & Operations

- Greet walk-in visitors, clients, and vendors, directing them to the appropriate person.
- Manage office documentation, filing systems, and physical/digital records.
- Handle incoming/outgoing correspondence, emails, and courier/postal dispatches.
- Monitor and maintain office stationery, inventory, and supply requisitions.
- Coordinate meetings,



manage calendars, and assist management with daily administrative tasks.
- Prepare routine daily, weekly, or monthly operational and sales reports.

Required Qualifications & Skills

- Education: Plus Two (12th Pass) or a Bachelor’s Degree in any discipline.
- Experience: 0 to 1+ years of prior experience in telecalling, front-office reception, or administrative/clerical work (freshers may apply depending on the employer).
- Technical Skills:
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and basic computer operations.
- Familiarity with email management and basic CRM/database tools.
- Communication & Interpersonal Skills:
- Strong verbal and written communication skills.
- Fluency in local languages (such as Malayalam/English for Kerala-based roles).
- Good problem-solving ability, patience, and a customer-first attitude

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Palakkad)
🏢 solar
📍 Palakkad