Description

A TechOps Engineer is responsible for the reliability, performance, and operational readiness of production systems supporting a digital streaming platform. The role combines production operations, cloud engineering, incident management, observability, automation, and stakeholder/customer communication in a 24x7 environment Why Join DAZN?

Joining DAZN in Hyderabad means being part of a cutting-edge sports streaming company in a vibrant tech hub. You’ll work alongside passionate, talented professionals on cutting-edge projects that reach millions of fans worldwide. Hyderabad offers a dynamic work environment with a great balance of career growth and lifestyle. If you’re excited about shaping the future of live and on-demand sports entertainment, DAZN Hyderabad is the perfect place to make your mark and grow your career.

Key Responsibilities

- Manage production operations, service reliability, availability, SLAs/KPIs, and customer-impacting issues.
- Operate and troubleshoot AWS cloud services, Terraform infrastructure, and GitHub-based deployments.
- Monitor and improve observability using Coralogix, New Relic, Grafana, and AWS monitoring tools.
- Lead incident, problem, and change management, including RCA, escalations, and post-incident actions.
- Develop Python/script-based automation and leverage AI/LLMs for operational efficiency and incident analysis.
- Drive continuous service improvement through monitoring, automation, runbooks, resilience, and stakeholder management.

Skills, Knowledge & Expertise

- Experience operating production systems in a cloud environment, preferably AWS.
- Working knowledge of GitHub, Terraform, SQL, APIs, and CI/CD/deployment concepts.
- Practical experience with observability and monitoring platforms such as Coralogix, New Relic, Grafana, and cloud monitoring tools.
- Strong incident-management experience, including handling P1/P2 or other high-severity issues.




- Familiarity with ITIL processes and tooling such as Jira.
- Scripting experience, particularly Python; exposure to AI/LLM tools and automation is desirable.
- Experience in digital media, streaming, OTT, or other high-availability consumer platforms is highly valuable.
- Strong written and verbal communication skills, including the ability to communicate technical issues to non-technical and senior stakeholders.
- Willingness to participate in a 24x7 operational roster, including nights, weekends, and on-call support.

About DAZN

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.

DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:

Agility and creativity fuel growth and innovation, to Make It Happen.

Prioritising what matters drives progress and positive outcomes, Focusing On Impact.

Collective ambition builds optimism and success, in order to Win As One.

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.

If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.

Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.

We look forward to hearing from you.

📌 TechOps Engineer (Hyderabad)
🏢 Dazn
📍 Hyderabad