We are looking for a Network & Security Engineer with hands-on experience in Sophos Firewall, Ruckus Wi-Fi, Ruckus Switching, HP Switching, Endpoint Security, and Layer-3 networking. The candidate will be responsible for implementation, configuration, troubleshooting, and support of network and security infrastructure at customer locations.

Key Responsibilities

- Configure, manage, and troubleshoot Sophos Firewall.
- Manage firewall policies, NAT, VPN, routing, web filtering, application control, and security policies.
- Configure and troubleshoot Ruckus Wi-Fi Access Points and Controllers/Cloud.
- Manage Ruckus Unleashed / Ruckus Wi-Fi environments.
- Configure and troubleshoot Ruckus switches.
- Configure and troubleshoot HP switches.
- Configure VLAN, Trunk, Access Ports, STP/RSTP/MSTP, LACP, and Layer-3 routing.
- Good understanding of IPv4, subnetting, DHCP, DNS, ARP, ICMP, TCP/IP, and routing protocols.
- Troubleshoot Wi-Fi connectivity, authentication, roaming, interference, and performance issues.
- Manage Endpoint Security/Endpoint Protection solutions and troubleshoot endpoint-related security issues.
- Perform network installation, configuration, migration, and troubleshooting at customer sites.
- Monitor network and security devices and resolve incidents within agreed timelines.
- Prepare network documentation, configuration backups, and troubleshooting reports.
- Coordinate with OEMs, customers, and internal technical/sales teams for issue resolution.




- Provide technical support and after-sales support to customers.

Required Technical Skills Firewall & Security

- Sophos Firewall – Mandatory
- Firewall policies, NAT, VPN, routing, web/application control
- Basic understanding of Endpoint Security

Switching

- Ruckus Switches
- HP Switches
- VLAN, Trunking, STP/RSTP/MSTP
- LACP
- Layer-2 and Layer-3 switching
- Inter-VLAN routing

Wi-Fi

- Ruckus Access Points
- Ruckus Unleashed / Controller/Cloud
- SSID and VLAN configuration
- WPA2/WPA3, 802.1X and RADIUS basics
- Wi-Fi troubleshooting and optimization

Networking

- TCP/IP
- IPv4 & Subnetting
- DHCP/DNS
- ARP
- Static Routing
- OSPF basics
- Gateway and routing troubleshooting

Preferred Certifications
- Sophos Certified Engineer / equivalent
- Ruckus Wireless certification
- CCNA or equivalent networking certification

Candidate Profile
- Strong troubleshooting and analytical skills.
- Good communication and customer-handling skills.
- Willingness to travel to customer sites when required.
- Ability to independently handle network and security troubleshooting.
- Hands-on experience is preferred over purely theoretical knowledge.

Job Type: Full time Pay: ₹40,000.00 - ₹70,000.00 per month

Work Days

- Monday to Friday
- Weekend availability

Education:
- Bachelor's (Preferred)

Experience:
- Technical support: 3 years (Preferred)
- total work: 1 year (Preferred)

Language:
- English (Preferred)

Work Location: In person

📌 Technical Support (Noida)
🏢 TSIPL
📍 Noida