Company:IT Services Organization

Key Skills:

PLSQL, Product Support, Python, Capital Market, L2/L3 Support Leadership, Investment Management, Scripting, ReactJS, Java

Roles and Responsibilities:

- Provide L2.5 production support for investment management applications, resolving incidents and service requests within agreed SLAs.

- Lead investigation of complex application, data, integration, and platform issues across production environments.

- Analyse transaction, portfolio, market, and reference data flows using PL/SQL and Python-based troubleshooting utilities.

- Coordinate L2/L3 support response for incidents involving upstream and downstream capital markets systems and APIs.

- Monitor platform stability, maintain operational runbooks, and participate in 24x7 on-call support and post-incident reviews.

Skills Required:

- 7 - 14 years of experience in enterprise application support,



investment management technology, or capital markets platforms.

- Strong practical knowledge of investment management and capital market operations, products, and data flows.

- Hands-on experience supporting production applications and leading L2/L3 incident troubleshooting.

- Proficiency in PL/SQL and Python for diagnostics, data validation, automation, and root-cause analysis.

- Experience supporting APIs, integrations, and data pipelines across enterprise financial systems.

Valuable to Have

- Experience with scripting, Java, or ReactJS in support or application troubleshooting environments.

Education:

Bachelor's degree in Computer Science, Information Technology, Finance, Engineering, or a related discipline.

📌 Technical Support Engineer (Hyderabad)
🏢 MyCareernet
📍 Hyderabad