Job Role & responsibilities:-

Business Analysis

- Gather, analyze, and document business requirements through stakeholder interviews, workshops, and discovery sessions.

- Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Process Definition Document (PDD), user stories, and process flows.

- Perform gap analysis to identify current-state challenges and future-state opportunities.

- Translate business needs into clear functional and non-functional requirements.

- Support requirements traceability throughout the project lifecycle.

Business Architecture Support

- Develop business capability maps, value streams, and business process architectures.

- Contribute to current-state and future-state assessments.

- Analyse business capabilities and identify opportunities for process enhancement and transformation.

- Support business architecture initiatives that align business strategy with operational execution.

- Collaborate with enterprise architects and solution teams to ensure alignment between business and technology objectives.

Process Improvement &

- Transformation

- Analyse end-to-end business processes and workflows.

- Identify inefficiencies, redundancies, and RPA + AI Automation opportunities.

- Support process reengineering and continuous improvement initiatives.

- Create process maps, customer journeys, and operational models using standard frameworks.

- Assist in defining business KPIs and performance metrics.

Stakeholder Engagement

- Partner with business users, SMEs, and technical teams to validate requirements and solutions.

- Facilitate requirement workshops and business discussions.

- Communicate project progress, risks, assumptions, and recommendations effectively.

- Build strong working relationships across business and technology functions.

- Obtain necessary approvals from respective stakeholders

Agile Delivery Support

- Collaborate with Product Owners and Scrum teams in Agile delivery environments.

- Assist with backlog refinement,



sprint planning, and requirement prioritization.

- Develop detailed user stories and acceptance criteria.

- Support User Acceptance Testing (UAT) and defect triage activities.

- Ensure delivered solutions meet business expectations and requirements.

Change &

- Adoption Support

- Assist in change impact assessments and business readiness activities.

- Support user training, communication, and adoption initiatives.

- Contribute to documentation, standard operating procedures, and knowledge management activities

Technical Skills, Experience &

- Qualification required:-

- 4 to 7 years of experience in Business Analysis, Business Consulting, Business Architecture, Process Improvement, or Digital Transformation roles.

- Technical Business Analyst capabilities experience is a must.

- Experience in Data Migration &
- Application Migration experience.

- Operation Model Design exposure.

- Insurance domain experience.

- Business Analysis skills.

- Bachelor's degree in Business Administration, Engineering, Information Technology, Computer Science, or a related discipline.

- Proven experience working on business and technology transformation initiatives.

- Strong understanding of business processes, operating models, and organizational functions

- CCBA (Certification of Capability in Business Analysis)

- CBAP (Certified Business Analysis Skilled)

- PMI-PBA

- Process Modeling Tools (Visio,Lucidchart, Signavio, ARIS)

- Microsoft PowerPoint, Excel, and Word

- Fundamental Knowledge on Automation Tools (UiPath Platform, Blue Prism etc.)

- SQL and Data Analysis Fundamentals

- Power BI or Tableau (preferred)

- Knowledge of APIs, system integrations, and data flows

- Understanding of cloud technologies and digital platforms (preferred)

- Agile/Scrum Methodologies

- JIRA

- Confluence

- Azure DevOps

- UAT Coordination

- Strong analytical and problem-solving abilities.

- Excellent communication and presentation skills.

- Ability to work with both business and technical stakeholders.

Immediate Joiners will be preferred only

📌 Technical Business Analyst (Bengaluru)
🏢 Adecco India
📍 Bengaluru