12 Oct
|
CAVITAK
|
Ahmedabad
Be a part of a People’s Company and decide “What’s Your Next.”
Cavitak is a Value Added Technology Distribution Company with its Head Office in Ahmedabad, Gujarat , and a strong presence across PAN India . With operations across multiple verticals and Distribution as our core strength, we continue to grow by investing in people and technology.
What you will be doing:
- Provide technical support for Matrix Access Control, Time Attendance, and CCTV products .
- Troubleshoot hardware, software, connectivity, and configuration-related issues.
- Support customers and system integrators with product installation, configuration, and commissioning .
- Diagnose issues related to biometric devices, attendance systems, access control devices, and CCTV systems .
- Assist with device integration, network connectivity, and basic system configuration.
- Coordinate with internal technical and product teams for complex technical issues and escalations.
- Conduct product demonstrations and provide basic technical training to customers and partners.
- Maintain proper documentation of technical queries, resolutions, and customer interactions.
What we are looking for:
- Diploma / Bachelor’s degree in Electronics, Electrical, IT, or a related field.
- Experience in technical support for security, surveillance, access control, or time attendance solutions .
- Basic knowledge of CCTV, networking, IP cameras, NVR/DVR, and related security products .
- Valuable troubleshooting and problem-solving skills.
- Customer-oriented with good communication and coordination skills.
📌 Tech Support - Matrix (CCTV) (Ahmedabad)
🏢 CAVITAK
📍 Ahmedabad