We are seeking a motivated and experienced Team Leader for our Collections department. The ideal candidate will be responsible for leading a team of collection agents to ensure the timely collection of outstanding debts while maintaining a high level of customer service. This role requires a strong understanding of sales techniques and the ability to motivate and guide a team towards achieving collection targets.

Key Responsibilities

- Lead and manage a team of collection agents, providing guidance and support to ensure they meet their performance targets.

- Develop and implement effective collection strategies to maximize recovery rates.
- Monitor team performance and provide regular feedback to team members.
- Collaborate with other departments to resolve customer issues and improve overall collection processes.




- Conduct training sessions for new team members to ensure they are equipped with the necessary skills and knowledge.
- Analyze collection data and prepare reports for management to track progress and identify areas for improvement.

Required Skills

- Proven experience in a leadership role, preferably in collections or sales.
- Robust communication and interpersonal skills.
- Ability to motivate and inspire a team.
- Excellent problem-solving skills and attention to detail.
- Familiarity with collection software and tools is a plus. If you are a results-driven individual with a passion for leading teams and achieving targets, we encourage you to apply for this exciting opportunity in Uttar Pradesh.

This job is provided by Shine.com

📌 Team Leader - Collections (Noida)
🏢 Sharda Consultancy Services
📍 Noida