TEAM LEADER SALES

Ambedkar Colony, Chhatarpur, New Delhi | Full-Time | Work From Office

Working Hours: 9:45 AM to 6:30 PM Working Days: 6 Days Working Joining: Immediate Joiners Preferred

About the Company

We are a growing healthcare and wellness company specializing in IBS (Irritable Bowel Syndrome) and IBD

(Inflammatory Bowel Disease) wellness services and nutritional supplements. We provide personalized health counselling, wellness services and nutritional supplements to support customers in improving their quality of life.

Job Overview

We are looking for an experienced Team Leader Sales to lead and monitor our sales team while also handling individual sales responsibilities. The candidate will be responsible for team management, lead distribution, sales monitoring, customer follow-ups, conversion, target achievement, reporting, training and performance improvement.

Key Responsibilities

Team Leadership & Management: Lead, guide and monitor the sales team; allocate leads; monitor calling, follow-ups,

conversions and sales; conduct performance reviews; support objection handling; improve sales pitches and closing techniques; identify underperformance; motivate the team; ensure compliance with SOPs and CRM processes.

Sales & Customer Handling: Handle inbound/outbound leads through calls and WhatsApp; understand requirements;

explain wellness services and nutritional supplements; follow up; handle queries and objections; support conversions;

monitor repeat sales and renewals; coordinate onboarding.

¢ Sales Monitoring & Reporting: Prepare daily sales reports; track leads, calls, connected calls, follow-ups,



interested customers, conversions, revenue, pending and lost leads; analyse performance gaps; share daily/weekly updates;

maintain CRM records.

¢ Training & Coaching: Train new team members; explain products, services, offers and sales processes; conduct role-plays; review calls; provide feedback; improve conversion and follow-up techniques; support sales strategies and

SOPs.

¢ Customer Relationship Management: Ensure professional customer communication; handle escalated complaints;

maintain customer relationships; coordinate with operations/support teams; monitor post-conversion follow-ups.

Required Skills

¢ Excellent communication and interpersonal skills.

¢ Strong sales and convincing abilities.

¢ Proven target-achievement skills.

¢ Strong leadership and team-management skills.

¢ Excellent follow-up and customer-handling skills.

¢ Good objection handling and negotiation skills.

¢ Ability to analyse sales performance and identify gaps.

¢ Basic knowledge of CRM, MS Excel, WhatsApp and Email.

¢ Robust reporting and coordination skills.

¢ Ability to motivate and manage a team.

¢ Comfortable working in a target-driven environment.

¢ Self-motivated, disciplined and proactive.

Eligibility

¢ Qualification:



Graduate in any stream.

¢ Experience: 38 years in Sales, Telecalling, Customer Support, Healthcare, Wellness, Pharmaceuticals, Nutraceuticals or related industries.

¢ Previous experience as Team Leader / Sales Team Leader / Senior Sales Executive preferred.

¢ Proven team-handling and target-achievement experience preferred.

¢ Immediate joiners preferred.

Ideal Candidate

¢ Strong sales and leadership experience.

¢ Comfortable with team management and sales responsibilities.

¢ Target and performance driven.

¢ Strong in follow-ups and customer handling.

¢ Capable of motivating and guiding team members.

¢ Strong ownership and accountability.

¢ Willing to learn about IBS, IBD, healthcare wellness services and nutritional supplements.

¢ Comfortable working from office 6 days a week.

Key Performance Indicators (KPIs)

¢ Team monthly sales target achievement.

¢ Team conversion rate.

¢ Lead follow-up efficiency.

¢ Individual team member performance.

¢ Team productivity.

¢ CRM and reporting accuracy.

¢ Improvement of underperforming team members.

¢ Customer retention and repeat sales.

Salary & Benefits

¢ Competitive salary based on experience and leadership capability.

¢ Performance-based incentives.

¢ Professional training and continuous learning.

¢ Leadership and career-growth opportunities.

¢ Supportive and professional work environment.

¢ Opportunity to grow into a senior sales/management role based on performance.

Interested candidates can apply with their updated CV.

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📍 New Delhi