Location: Mumbai, Airoli (Navi Mumbai)

Shift Timings: EMEA 12 9 PM. However, should be open for all shifts

Job Summary

We are seeking a detail-oriented and analytical Senior Analyst to support Tax Documentation and Reporting activities across client onboarding, account maintenance, and regulatory compliance processes. The role will be responsible for the review, validation, remediation, and management of tax forms including W-8 and W-9 documentation, ensuring compliance with FATCA, CRS, and other applicable tax regulations. The individual will partner with internal stakeholders, clients, and control functions to maintain high-quality tax documentation and meet regulatory reporting obligations.

Key Responsibilities

Tax Documentation Management

- Review, validate, and process tax forms including:
- W-8BEN
- W-8BEN-E
- W-8IMY
- W-8EXP
- W-8ECI
- W-9
- Perform due diligence and verify documentation completeness, accuracy, and regulatory compliance.
- Identify documentation deficiencies and coordinate remediation with clients, relationship managers, and internal teams.
- Manage tax form renewals, expirations, and ongoing maintenance requirements.

Regulatory Compliance & Reporting

- Support FATCA and CRS classification reviews and validation.
- Ensure compliance with IRS regulations, withholding tax requirements, and applicable global tax reporting standards.
- Assist in preparation and validation of tax reporting datasets and regulatory submissions.
- Conduct reporting reconciliations and investigate data exceptions and discrepancies.
- Support internal and external audits by providing documentation, evidence, and reporting support.

Risk & Controls

- Maintain strong control workplace through adherence to policies, procedures, and regulatory requirements.
- Identify process gaps and recommend control enhancements to mitigate operational and regulatory risk.
- Participate in quality assurance reviews and remediation initiatives.




- Escalate high-risk cases, regulatory concerns, and documentation exceptions appropriately.

Stakeholder Management

- Partner with Compliance, Operations, Client Service, KYC/AML, Legal, and Tax teams to resolve documentation and reporting issues.
- Provide guidance on tax documentation requirements and regulatory obligations.
- Support client outreach activities related to tax form collection, remediation, and renewal campaigns.

Process Improvement

- Contribute to automation, workflow optimization, and process improvement initiatives.
- Assist in developing MIS, dashboards, and reporting metrics for tax documentation health and compliance monitoring.
- Support implementation of regulatory changes and business transformation projects.

Required Qualifications

- Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or related discipline.
- 3-6 years of experience in Tax Operations, Tax Documentation, Client Onboarding, Regulatory Reporting, or Financial Services Operations.

- Strong knowledge of
- W-8 and W-9 tax documentation

- FATCA regulations

- CRS requirements

- IRS withholding tax rules
- Experience reviewing complex entity tax documentation and ownership structures.
- Strong analytical, problem-solving, and investigation skills.
- Advanced proficiency in Microsoft Excel and reporting tools.

Preferred Qualifications

- Experience within global banking, custody, investment management, or financial services environments.
- Exposure to tax reporting processes and regulatory reporting frameworks.
- Experience with workflow, case management, and client onboarding platforms.
- Knowledge of KYC/CDD and client lifecycle management processes.

Key Competencies

- Tax Documentation Expertise
- Regulatory Compliance Awareness
- Risk & Control Mindset
- Data Analysis & Reporting
- Attention to Detail
- Stakeholder Management
- Process Improvement & Automation
- Communication & Client Service Excellence

📌 Tax Processor (Mumbai)
🏢 eClerx
📍 Mumbai